State Farm® Insurance Agent Juan Barcenas

"Karen Villagrana was awesome. Very knowledgeable, very kind, very friendly and fast. This was an easy transaction to purchase auto and renters insurance. Highly recommend Karen!!!"

"Thank you Zuleima for your help! She was very informative and made me feel very comfortable with the whole process! Amazing costumer service from her"

"Exelente servicio muchas gracias Karen Por su paciencia y disposición. A la hora que uno la llama ,para aclarar ciertas dudas ,exelente servicio. Gracias"

"I worked with Karen, she was very knowledgeable, patient and understanding. Helped me with all my questions and got me and incredible deal! She made shopping for insurance and switching one of the best experiences I've had dealing with insurance. Glad to be back with State Farm."

"Ashley was phenomenal - very personable and willing to help wherever coverage is needed."

"Muy Excelente 👌"

"Great experience! Zuleima was amazing and helped me save money on my car insurance. She tailored the premium to my needs and provided excellent customer service. Will definitely recommend!"

"I canceled my insurance 1 week ago and today I was charged an even higher amount than my monthly payment. When i contacted them she stated the cancellation was still processing bc they had a new system, i lost a multi-car discount and I should expect a refund in “maybe 2-3 weeks.” I asked her to email me proof this cancellation was made, she put me on hold and came back with a different answer. Now it appeared the refund didn’t process bc they were waiting on my mom (policy holder) to call them and confirm the cancellation. The previous girl I spoke with did not inform me the policy holder needed to call and she confirmed the refund was processed. This is not my first bad experience with them. They constantly fail to communicate with the customer and set clear expectations. One time i went in for a quote on a car I was thinking about purchasing and while i sat in the office discussing the quote, another lady walked in and handed me the phone with my mother on the line. I was confused and so was my mom. They treat their customers as if they were thieves or trying to scam. We still have our house insurance but will be switching as well."

"Great Service! Zuleima does an exceptional job and helped walk me through with finding the best insurance that fits me and all my needs. She is absolutely awesome!"

"Excellent customer service. One on one service to your personal needs. Love coming to meet with Zuleima with her excellent service and detailed explanations."

"Wendy de la rosa"

"Muy buen srvicio Wendy resolvio todas mis dudas. Gracias"

"I had a great experience at Juan Barcenas State Farm Zuleima was a great agent to have help me find the right coverages I need she was great at explaining everything making sure I understood everything the process was easy and quick if your looking for someone to get you the best quote she’s the one to go to works with you and gets you out the door with an affordable deal five stars ✨ would definitely give more for the excellent service."

"Excelente 💯"

"Amazing experience!! Karen was very informative, professional and she got me exactly what I needed. My expectations were far exceeded! If you're not happy with your current insurance provider then give her a call! Highly Recommend!!"

"I had an outstanding experience discussing insurance with Ms. Zuleima Casillas and her insurance assistant whose name escapes me, were amazing. Ms. Casillas provided exceptional customer service. She called me after hours to follow up on questions I had very promptly and politely. Ms. Casillas listened when I indicated that I did not want to be over sold on coverage that I did not need; however, was very helpful in insuring my car and home. I could not be happier with my coverage and the service I received from Ms. Casillas. Juan Barcenas State Farm Insurance Agent is lucky to have her!"

"Always nice and polite with everyone"

"Ashley is amazing she has helped me in so many ways to save money on my insurance and answer any and all questions that I have. She goes above and beyond to make sure her clients are taken care of. If you need insurance reach out to Ashley she will take care of you."

"Ashley was amazing! She was able to answer all my questions and always had a great attitude! She was super easy to work with!"

"Great team and very polite, always willing to help. Nice people 😍"

"Penelope, me gustó que todo el proceso fue muy rápido y me explicaron todo muy bien no tuvimos ningún problema me gustó mucho todo excelente"

"Wendy De La Rosa y Carmen Fueron muy amables con todo lo que preguntamos fueron muy accesibles para todo, resolvieron nuestras dudas y nos ayudaron muchos las recomiendo excelente trabajo y muy pacientes para todo lo que preguntamos les agradezco mucho por todo 👍🙂"

"I had statefarm for a while now and they have always taken care of me"

"So my husband Rodrick Miller has gave me an update that you all are still withholding our refund. It's been over a month now and it doesn't take that long for y'all to withdraw from our account that has me and my husband's name on there. I am very upset and pissed off at how selfish you all are and how many excuses you come up with to not pay us our money back. I never had this problem with progressive what so ever. I am about to leave a bad review with this location since there was too many people that dealt with our policy alone shouldn't have never happened, it was Pedro, then 2 other people. Not to have to many hands in the pot. I'm just gonna let Ashley talk to my husband and continue to deal with this nonsense."

"Wendy and Pedro were awesome! They helped getting our cars insured with no problem. They are super easy to work with! Great job!"